Refund Policy

MyKind is a recurring membership. This policy explains how renewals, cancellations, and refunds work, and how to reach us if something isn’t right.

01Subscriptions & renewals

• Membership is €20 per month, billed in advance.
• Your membership renews automatically each month until you cancel.
• You can cancel anytime. Future renewals stop, and your access continues through the end of the current billing period.

0214-day refund for new members

If you’re a new member, you can request a full refund within 14 days of your first payment, provided you haven’t yet attended a dinner or used member benefits. This reflects your right of withdrawal as a consumer.

03Renewal charges

Monthly renewal payments are generally non-refundable once the new billing period has started, because membership is cancellable at any time before renewal. If you were charged in error, didn’t intend to renew, or have exceptional circumstances, contact us. We review these case by case and aim to be fair.

04How to request a refund

Email hello@mykind.club with the email address on your membership and the date of the charge. We’ll respond within a few business days, and approved refunds are returned to your original payment method (typically within 5–10 business days, depending on your bank or card provider).

05Payments & processor

Membership payments are handled by our third-party payment provider acting as merchant of record. Refunds are processed through the same provider back to your original payment method. Applicable taxes (such as VAT) collected at purchase are refunded together with eligible refunds.

06Billing errors

If you spot a duplicate charge, an incorrect amount, or any other billing mistake, tell us and we’ll correct it promptly.

Questions about a charge? Get in touch.